VR - Not A Separate Category - Rather A Broad New Form of Customer Engagement, Period.

Virtual reality (VR) is rightly top of mind in the media/tech communities - and in my own writing and mentorship.  Virtually all with whom I discuss virtual reality talk about VR like it is a separate and distinct "product" category -- something divorced and distinct from their day-to-day businesses.

Only it isn't -- that's the reality.

VR is -- or certainly will be -- an integrated and integral part of business period.  And of customer engagement and an overall customer experience (not just another media and entertainment immersive experiential story-telling platform).  VR visionary Mike Rothenberg of Rothenberg Ventures -- who puts his money where his mouth is (by funding VR companies through his first-ever VR accelerator, River) -- drove this point home to me in a recent conversation.  He pointed out example after example of VR's broad application in the business world -- architecture, for example (imagine exploring spaces realistically, immersively).

In this holistic way, VR is not unlike the digital video and social worlds that gather later this week at VidCon in Anaheim.  Video and social are not just about story-telling -- not just about media, entertainment and tech.  These are simply new and transformative modes of communication, interaction and engagement.  That means that they are fundamental to any business, including yours and mine.

Worth contemplating, immersively ...